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Delivery Information


We strive to ensure our delivery information on site is as accurate as possible, however on some occasions packages may be delayed due to factors out of our control.

Europe/EU Delivery & Returns

We are pleased to once again offer delivery to the EU. For deliveries to Germany, Poland and Hungary please visit bensherman.de

Returns from all below listed destinations are also free of charge.

Coronavirus (COVID-19)

Customers are reminded they have 90 days to return their items. Please see the our returns portal here.

Your order can be tracked here for more accurate updates.
For more information on what we are doing to ensure your orders are handled and delivered safely please read our FAQ page.

We thank you for your patience on this.

Standard Delivery

Tracked Standard Delivery is available to the below European and EU destinations. Delivery times are approximate. Express delivery is also available to select locations. See additional table below.
Orders are dispatched twice a week (Monday & Thursday) with the given delivery estimates indicating delivery time post-dispatch.
For parcel tracking please visit our portal here.

Country Delivery Time Cost
Austria 2-6 Working Days 6€ | Free on orders over 125€
Czech Republic 4 Working Days 6€ | Free on orders over 125€
Germany 2 - 5 Working Days 6€ | Free on orders over 125€
Ireland (ROI) 2 - 6 Working Days 6€ | Free on orders over 125€
Netherlands 2 Working Days 6€ | Free on orders over 125€
Poland 4 Working Days 6€ | Free on orders over 125€
Sweden 5 Working Days 6€ | Free on orders over 125€

Express Delivery

Express Delivery is available to the below European and EU destinations. Delivery times are approximate.For deliveries to other Germany, Poland and Austria please visit bensherman.de
Below delivery estimates apply to orders received Mon-Fri before 1pm. Orders are dispatched daily on these days. Orders received after 1pm Friday will be dispatched on Mondays.

Country Delivery Time Cost
Austria 1 Working Days 12€
Czech Republic 1 Working Days 12€
Germany 1 Working Days 12€
Ireland (ROI) 1 Working Days 12€
Netherlands 1 Working Days 12€
Poland 1 Working Days 12€
Sweden 1 Working Days 12€

Returns

Customers have 90 days to return their items. To request a return, please visit our returns portal here. For other enquiries, please see our FAQ page.
Returns are charged at 12€ for EU countries but may vary for non-EU customers.