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We strive to ensure our delivery information on site is as accurate as possible, however on some occasions packages may be delayed due to factors out of our control.

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Europe/EU Delivery & Returns

We are pleased to offer delivery to the EU. For deliveries to Germany, Poland and Austria please visit bensherman.de

Returns from all below listed destinations are also free of charge.

Canada Delivery Information

Orders to Canada include all duties and taxes, so there’s no extra charges on arrival. If you return your order, duties and taxes will be fully refunded.

Standard Delivery

Tracked Standard Delivery is available to the below European and EU destinations. Delivery times are approximate. Express delivery is also available to select locations. See additional table below.
Orders are dispatched twice a week (Monday & Thursday) with the given delivery estimates indicating delivery time post-dispatch.
For parcel tracking please visit our portal here.

Country	Delivery Time	Cost
Poland	4 - 7 Working Days	27PLN | Free on orders over 400PLN
Austria	2 - 7 Working Days	6€ | Free on orders over 95€
Czech Republic	4 - 7 Working Days	145CZK | Free on orders over 2300CZK
Germany	2 - 7 Working Days	6€ | Free on orders over 95€
Ireland (ROI)	2 - 7 Working Days	6€ | Free on orders over 95€
Netherlands	2 - 7 Working Days	6€ | Free on orders over 95€
Sweden	5 - 7 Working Days	65SEK | Free on orders over 1000SEK
France	2 - 7 Working Days	6€ | Free on orders over 95€

Express Delivery

Express Delivery is available to the below European and EU destinations. Delivery times are approximate.For deliveries to other Germany, Poland and Austria please visit bensherman.de
Below delivery estimates apply to orders received Mon-Fri before 1pm. Orders are dispatched daily on these days. Orders received after 1pm Friday will be dispatched on Mondays.

Country	Delivery Time	Cost
Poland	3 Working Days	55PLN
Austria	1 Working Days	12€
Czech Republic	3 Working Days	300CZK
Germany	1 Working Days	12€
Ireland (ROI)	1 Working Days	12€
Netherlands	1 Working Days	12€
Sweden	3 Working Days	125SEK

Returns

Customers have 30 days to return their items. To request a return, please visit our returns portal here. For other enquiries, please see our FAQ page.
Returns are charged at 12€ for EU countries but may vary for non-EU customers.